Privacy Policy


Privacy Policy

Overview

Harla Designs respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website.


Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with our site, including the pages you view and how you found us.

When you make a purchase or attempt to make a purchase, we collect information including:

  • Name
  • Billing and shipping address
  • Payment details
  • Email address
  • Phone number

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchase
  • Provide shipping updates and confirmations
  • Screen orders for potential risk or fraud
  • Improve our website and customer experience
  • Send marketing communications (only if you have opted in)

Sharing Your Information

We only share your information with trusted third parties where necessary to operate our business, including:

  • Payment providers
  • Shipping carriers
  • Technology platforms (such as Shopify)

These providers only access the information required to perform their services.

We may also share your information to comply with legal obligations or to protect our rights.


International Customers

For international orders, your information may be shared with third-party providers to calculate applicable duties and taxes at checkout.

While we aim to provide a smooth experience, any additional customs processing is handled by your local authorities.


Cookies

We use cookies to enhance your browsing experience and improve our website functionality.

Cookies allow us to:

  • Remember your preferences
  • Understand how customers use our site
  • Provide a more personalised experience

You can choose to disable cookies through your browser settings if you prefer.


Data Retention

We retain your order information for our records unless and until you request its deletion.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to your data
  • Request deletion of your personal information

To make a request, please contact us using the details below.


Security

We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed inappropriately.

All payment information is securely processed through trusted providers.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

We encourage you to review this page periodically.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

customerservice@harladesigns.com.au